Hi there! Ask your question here.

Do you have a general question or are you curious, do not hesitate to contact me by email, telephone or Whatsapp.
I may be able to answer your question earlier. Check out the FAQ page.

    Contact.

    Do you have a general question or are you curious, do not hesitate to contact me by email, telephone or Whatsapp.
    I may be able to answer your question earlier. Check out the FAQ page.

     

    Design Studio Ayla
    Open at: Mon – Fri 9am – 6pm

    Willem Barendszstraat 31
    4812 RL Breda
    The Netherlands

    +31 6 53 46 68 33
    hello@designstudioayla.com
    www.designstudioayla.com

    KVK 86013270

    Retailer or event planner

    Are you interested in becoming a retailer for the products of Design Studio Ayla? Are you a wedding or event planner?

    La Lune Plate Forest Green Design Studio Ayla
    Design Studio Ayla Logo

    Internship

    Are you interested in following an internship at Design Studio Ayla? Send us an email including your CV, portfolio and motivation.

    Questions and answers

    I would like to order something in the webshop but I want a different colour. Is this possible?

    Yes, of course! You can always email your wishes to hello@designstudioayla.com.

    How long does it take for my order to be shipped?

    I aim to ship your order within 2 to 4 weeks. You will be notified by email when your order is shipped. If it is not possible to ship your order within that time, for example due to a custom made order, you will be informed.

    Can I also pick up my order?

    Yes of Course! Then you immediately save on shipping costs. Please send me an email to hello@designstudioayla.com and we can make an appointment. I’ll make sure the tea is ready (or coffee) 😉

    Can I return my order?

    If a product does not meet your expectations, you can return your order, undamaged and unused, to me within 14 days of receipt. Ceramics are fragile and it is therefore important that you pack the products properly. When your return has been received in good order, your purchase amount will be refunded to your account within 30 days.

    The risk of loss or damage in transit is for the shipper. The costs for returning the products are for the sender. This does not apply to personalized products such as other sizes, colours or other adjustments.

    Address data:
    Design Studio Ayla
    Willem Barendszstraat 31
    4812 RL Breda
    The Netherlands

    What should I do in case of transport damage?

    I ship the products with great care and attention. It sometimes happens that products arrive damaged during transport. When this happens, I kindly ask you to contact me at hello@designstudioayla.com within 48 hours. Mention in the email your order number, name and the damage and add a photo on which the damage is clearly visible.

    I have ordered something in the webshop but I have not received a confirmation by email

    Do not panic! It is possible that the confirmation has ended up in your spam. If the confirmation did not end up here either, please contact me at hello@designstudioayla.com

    I would like to collaborate

    Me too! Let’s see how we can do this. I’m excited! Please contact me at hello@designstudioayla.com or give me a call at +31 6 53 46 68 33.

    I am an event manager and I would like to use your products

    Let’s get together! Send me an email with your details or questions and we will schedule an appointment.

    hello@designstudioayla.com or give me a call at +31 6 53 46 68 33.

    I am a wedding planner or event planner do you also rent out your products?

    Yes, I rent out my products in the Netherlands, France, Belgium and Germany. For more information contact me.

    hello@designstudioayla.com or give me a call  at +31 6 53 46 68 33.

    I have a store and I like your products

    Thank you! Let’s get together! Send me an email with your details or questions and we will schedule an appointment.

    hello@designstudioayla.com or give me a call +31 6 53 46 68 33.